Review the Case Study: http://www.ihi.org/resources/Pages/CaseStudies/default.aspx
Answer the following questions in an APA formatted paper with cover page, 1-2 page body, and reference page.
Summarize the case study.
Identify the problem for Phase I.
Discuss how you would conduct the investigation for Phase II.
Support your answers with rationale and justification through 2-3 scholarly references and real-life examples/applications.
Lesson 3 is due 11:59pm Sun.