Business Policy Seminar: Southwest Airlines

Sep 20, 2023

Overview: This case illustrates several ways in which Southwest Airlines utilizes the four main building blocks of competitive advantage: efficiency, customer responsiveness, innovation, and reliable quality. 


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You will need to review the Southwest Airlines case study at the end of Chapter 3 in the textbook and answer the following questions: 

• What is the link between Southwest Airlines’ business model, strategy, competitive advantage, and profitability? 

• What are Southwest Airlines’ distinctive competencies, resources, and capabilities to make it happen? 

• How will the Southwest Airlines competitive advantage be maintained in the future? 


• Submit a two-three page Word document covering the elements of the assignment. 

• Develop a clear introduction, body, and conclusion. Use paragraph format and transitions. 

• Focus on the quality of writing and content. 

• Use APA format with a title page, in-text citations, and references. Abstract not required. The title page, reference page, and appendices are excluded in page length requirement. 

• Research and cite at least two credible sources in APA format. 

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